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Privacy Policy

The EU General Data Protection Regulation (GDPR) (superseded by the UK GDPR in 2021) and the Data Protection Act 2018 came into force on 25 May 2018. Hotelsminder has created this privacy statement in order to demonstrate our firm commitment to privacy. This Privacy Policy explains how Hotelsminder collects, stores and uses your personal data when you browse and use Hotelsminder website. By continuing to browse our website Hotelsminder you consent to our placing cookies on your computer unless you have chosen to disable them via your browser. Hotelsminder website ensures that all personal data handled and stored by us is done so in strict compliance with the General Data Protection Regulation (GDPR).


When you fill out the online form to contact us you are asked to give your email address and contact number. This is so that we can contact you directly with a reply. None of the emails, contact number or addresses are shared to any other third party at anytime. All email encrypted by TLS technology


Hotelsminder will use your email address to contact you to do any of the following:

  1. To send you an invalid card details notification and information about your stay.
  2. To send you an invoice or receipt - but only as requested by the owner.

Hotelsminder will never share any contact information including email addresses of customers with any third party.


Our security procedures for storing and disclosing customer details conform with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) which applied from the 25th of May 2018.


If you have any questions about this privacy statement, the practices of this site, or your dealings with Hotelsminder, please do not hesitate to contact us on 020 8597 4925 or via our email

By accessing, browsing and using the website Hotelsminder you confirm that you have read, understood and agree to this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must not use the website.


Please note that Hotelsminder reserve the right to change this policy at any time in the future, with or without notice. Should we decide the change any of our privacy policy, we will post notification of the changes on this page.

Data Retention

Customer data is not stored for longer that it is needed. We require data about properties, bookings and users to deliver accurate data visualisations, and remove this data either upon request, or after a period [30 days max] after the account is terminated.

Data is also removed if deemed out of date, or no longer valid. This can happen from removal of connected services, termination of accounts, or other events originating from connected service providers.

Bookings will be deleted once they reach 3 years after departure date.

Availability, Rates and Restriction data is removed for past dates daily.

Credit Card information not stored or processed.

Account data (Username, password, properties, channels & bookings) will be deleted within 30 days of account cancellation or on request.

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